Shipping Prices & Policies

Shipping Prices & Policies

Shipping Policy

It's important to start by clarifying to customers that order processing times are separate from the shipping times seen at checkout. 

All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

There might be potential delays due to a high volume of orders or postal service problems that are outside of your control during Holidays.

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

For simple flat rate shipping: We offer $10 flat rate shipping to USA for orders below $75. 

Free shipping for orders over $75 within US.  

Order Type

Shipping Cost

Shipping Time

Under $75

$10

3-5 Business Days

Over $75

Free Shipping

3-5 Business Days

International Shipping

We offer international shipping to Australia, Canada, France, Germany, South Korea, and Japan.

Calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

Broader delivery timelines (e.g. 8 to 20 days) for international shipping since expectations can vary greatly depending on the destination.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Evin Jewelry is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at info@evinjewelry.com with your name and order number, and we will look into it for you.

 

Shipping to P.O. boxes

Please note some carriers have limitations around shipping to P.O. Boxes. Evin Jewelry is not responsible for any shipping challenges might occur. Please make sure you are providing a P.O. Box that can receive packages or please only provide non-P.O. Box address. 

Refunds, Returns, and Exchanges

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

Please review Evin Jewelry Refund Policy page for more information.